The first step is to ask friends, family and neighbors for recommendations. The only way to judge the customer service of an exterminator is to ask someone who has done business with them. These recommendations will also help evaluate the effectiveness of the company’s methods and techniques. If no one has any recommendations, then check with a referral service like Angie’s list. In any case contact several companies for an estimate.

As a general rule, you shouldn’t ask for a pest control estimate over the phone. Many questions about an exterminator can only be answered when you meet them in person. How is their appearance and manner? You’re looking for a professional. Were they on time? If not, did they call ahead to notify you? How was the appearance of their vehicle? You’re looking for clean, professional and well marked. Was their manner helpful and informative or did they use high pressure sales tactics?

Ask questions to help you determine how professional they are. How long has each exterminator been in business? Are they licensed with the state? Can they provide documentation? If not they’re not a good candidate for your business. If you have questions, verify their claims. Ask how much training their technicians have.

Another important question is whether or not the extermination company is insured. The way to verify this is to ask for a certificate of insurance. Lack of insurance is a serious problem. Do not do business with a service that can’t or won’t verify their insurance. Does the company belong to any professional pest control associations? These associations offer benefits to their members such as educational opportunities. Any reputable extermination company probably belongs to at least one professional association.

Ask about what methods of pest control the extermination service uses. This is an important question in several ways. The answer should not be limited to what chemicals will be used. Most professionals should also respond by explaining the importance of with a discussion of eliminating any potential sources of food and shelter for the pests. Treatment options should include techniques for preventing the pests from entering the home.

How will the company handle an insect infestation? Will they react quickly or will it take a few days to make an appointment? What is their policy on re-treatment? Is it free? Ask what the company will do to prevent a re-infestation. In response the exterminator should talk about the life cycle of the pest and different ways to “break” the life cycle to prevent future problems.

Ask about their prices. How do their prices and services compare with other exterminators? The benefit of asking for several bids is the opportunity to compare one company with another. While price is one factor, other equally important factors include the professionalism of the company, how knowledgeable they are and the level and quality of customer service they offer. Understanding how these companies compare on a wide range of factors will allow you to make a wise decision.

Who ya gonna call? For insect extermination problems in Tampa, Florida Bug Inspectors are the experts. No matter what the pest, roaches, fleas, ants, termites or even bees, FBI has the answer. Florida Bug Inspectors has been solving pest control problems daily in Tampa for more than 20 years. Call the best – call Florida Bug Inspectors.

Tags: gardening, home-and-garden

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This entry was posted on Tuesday, December 15th, 2009 at 4:15 am and is filed under gardening, pest control. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.